Apple
Operations: Global Sourcing
An AI assistant designed so its output is trustworthy enough to act on without redoing the work yourself.
The problem
An assistant that summarises your work is only useful if you can trust it enough to skip checking it.
The hard part was never generating text. It was that a plausible-sounding wrong answer costs more than no answer, because the reader has to redo the work to find out which one they got.
So the design problem was confidence, not capability.
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